This is the second time that I have bought a truck from this dealership. The first experience was alright at best, but the second time greatly exceeded the first time to be one of the best car buying experiences that I have had. I want to thank Jack Moore for making the process of buying a car so easy. Jack was honest took time to listen to exactly what I wanted and delivered the exact truck that I wanted. He walked me through and told me everything and what to expect. Jack Moore is a huge asset to this dealership and i will with out a doubt by my next vehicle from him. Thank you again Jack Moore.
I came to the Randall Noe Terrell dealership at 2pm on Tuesday 10/31/2017 with a deposit to order a vehicle. I was greeted at first by what I guess was their sales staff, nobody gave me their name, asked for mine and asked who I was looking for. I stated I was looking for the sales manager, they said he was in the back and that he would be up shortly. I went to the bathroom, came back and sat down to wait. I waited approximately 35-45 minutes. In that time, I saw a customer walk in and someone started working with them (May have had an appointment, not sure), other sales staff showed up and sat down at the table right next to mine, no one introduced themselves or talked to me. Finally I just left, and no one even stopped me on my way out to ask why I was leaving. I guess I'll be going to another dealership to order my vehicle.
We bought an 08 santa fe and they didd everything thwy could to get us in it we where just walking out the door cause they would not meet ay our price and met us at our vehicle with a price we all was agreed upon juat 50 $ away from what we wanted you just have to stick to your guns with any car dealer they know what they are doing just like furniture salesmen
I shopped around at a few dealerships and they gave me the best deal by far. They helped me get rid of a car I owed too much on. Huge thanks to Matt P for really reaching around in the finance dept to get everything done for me. Love my new Jeep
Bought a 2013 f150 from Todd and Brad. When I looked at the truck I asked if all the fluids have been changed and was told yes they had to do it before they could sell it. 1st oil change looked like the oil was something out of a junk yard vehicle. Took it in to my local shop to have tires put on (because Randall Noe would only replace 2 of the 4 worn tires) had them check the tranny fluid that is suppose to be a nice red color and it looks like oil and is burnt beyond belief. Talked to my sales person and the manager they will not admit that they did not do what I was told was done, and if I wanted it done I'd have pay. This mixed with the headache of a hassle to get the items fixed on the we owe sheet if I could give this dealership less than 1 star I would. NEVER will I buy another vehicle from this slimy dealership. Save yourself the headache and go somewhere else.
Randall Noe Auto Group is a US Car Dealer based in Terrell, Texas. Randall Noe Auto Group is located at 1608 W Moore Ave, Terrell, TX 75160, USA.
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