This is a friendly, honest place to get a reliable vehicle. They go out of their way to help any way they can, salesmen, office ladies and the owner. I have to say Travis was a wonderful salesman, very kind and helpful, never pressured me and acted like we knew each other forever! Highly recommend going here.
MR Hernandez IS GREAT I WAS IN A BIND AND HR REALLY HELPED ME OUT THANKS AND MAY GOD BLESS U
Travis was so helpful and patient with me every step of the way. I love this place. I would recommend everyone to come here and purchase a vehicle.
We purchased a truck from them and while they fixed most of the problems they refuse to fix the issue we had with the drivers seat electric motor. The issue popped up the day we bought the truck when we lowered the seat all the way down and it would not come back up. They said they would fix the issue but have never followed through. The last time we asked about this we were told we would have to pay for the fix. We also asked about getting a receiver hitch added to the back but once again no word back. We paid quite a lot for the truck and expect them to stand behind what they tell us. It feels like they sold us the truck and then ran the other way as fast as possible. We love the truck but the experience after the sale has left us feeling let down. This dealer was recommended to us by a friend who now regrets his recommendation. Despite all the good reviews written here I would not recommend them to others nor would I purchase from them again.
I went to this place last week and I was refused. I had the money yes, my valid ID, yes my check stub,yes, but Mr. Hernandez told me that I didn't have enough income. Told me my income had to be 1,000.00 to 2,000.00 a month. I didn't understand that because before I went down there, I called and asked what all I needed and he told me. I was working at the time. Just started a good job and $100 was something I could afford so far as down payment and all. I may not have income like everyone else, but I had enough to cover my payments every other week. Well now, I've lost my job. I thought this was going to be a place where they would be willing to work with me at least, but it was nothing like that. Maybe if I'd walked in there naked, I could have gotten anything I wanted.
Auto Center Of Texas is a US Car Dealer based in Terrell, Texas. Auto Center Of Texas is located at 1615 W Moore Ave, Terrell, TX 75160, USA.
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